Frequently Asked Questions

Does Carl House have a vision and mission statement?

We certainly do, along with value or culture statements which we endeavor to follow as closely as we can. We consider this a guide for how we do things at Carl House. Our vision statement is simple, ‘to create extraordinary, memorable events.’ Our mission statement explains how we do that. To read our full vision, mission and culture statements, click here.

Does Carl House provide wedding direction?

Absolutely, it’s our business. Professional wedding direction is included in the ceremony package and pricing. Your Wedding Director will work hand-in-hand with you beginning three months in advance of your ceremony for overall planning. Three weeks before the event, she will help finalize details and the flow of your ceremony and reception.

Our basic wedding package gives you up to 11 hours with your Wedding Director. This includes your one hour rehearsal and guidance during the day of the event. This is typically more than enough time, however we are more than happy to add additional hours at an additional fee.

You are more than welcome to bring in an outside Wedding Director. Our in-house Director will be present to assist!

How much time do we have for our rehearsal and when is it usually scheduled?

A one hour rehearsal is adequate and is typically scheduled the day before the wedding. This can be scheduled in advance at your convenience. Occasionally we will have to work around other events though we will be as flexible as possible. Please advise your guests to be punctual so that your ceremony can be rehearsed twice within the scheduled time. Consider having your rehearsal dinner at Carl House where you can relax and spend more time with your wedding party and enjoy the privacy of our estate.

What happens if my garden wedding is “rained out”?

Your ceremony will be just as elegant in our ballroom. We can move your ceremony with a minimum of six hours’ notice prior to your arrival time. Following the ceremony our wedding magicians will transform the ballroom for your reception while your guests enjoy drinks and hors d’oeuvres within the home.

What is included in the estate rental fee?

Unlike many wedding venues, Carl House holds only one event at a time so your guests can enjoy our home and the entire manicured four acres of the estate in privacy. Your rental fee includes our spacious grounds and gazebo setting, set-up of our outside or inside ceremony chairs, tables, mahogany Chiavari chairs, table overlays and underlays, stemware, china, flatware, our house décor and post event cleanup. For added appeal, we suggest consulting with our in-house floral designer for live centerpieces and both colorful and affordable live and silk options for your buffet table!

What is the Carl House Floral Credit?

A Floral Credit may be included in your booked package, please check your Proposal of Service or Contract. This Floral Credit can be used towards purchase of any live or silk event florals through Carl House Florals only.

What are the sizes of your tables?

Carl House provides 60″ round tables which comfortably seat 9-10 guests for a buffet and 8 for a formal sit down service. Our buffet is displayed on 6′ tables which are skirted and placed together. We also offer the choice of 48″ round ‘sweetheart’ tables which seat 6 people for buffet and accommodate 5 for a formal sit down meal. We are happy to offer highboy tables more suited for hors d’oeuvre receptions and to encourage your guests to mingle. Our beautiful wooden square grand piano sits statuesquely in the rear corner of our ballroom and serves as a beautiful wedding cake table.  Our 48″ round tables are used for the bride and groom’s private meal in the bridal suite after their ceremony or set-up as a sweetheart table for the bride and groom in our ballroom with their guests.

What kind of linens does Carl House provide?

For our basic ballroom table layout, Carl House provides floor length white or ivory underlays on our 60″ tables. Beyond our basic ballroom table layout, for an additional small cost we can dress in white or ivory, an estate table to seat your wedding party and family. Ask our Wedding Specialist should you be interested in renting highboy tables to your basic set up.

How many people can Carl House accommodate?

220 for a ballroom sit down dinner. Additional seating for up to 60 guests is available in our covered porches. We prefer to seat everyone for a buffet. We can accommodate 135 for a plated meal. Seating varies depending upon whether or not you choose to have a dance floor, buffet placement and various other factors. Our Wedding Specialist will guide you through all the details.

Is Carl House decorated and may we bring our own decorations?

Of course, however, nothing may be attached to the walls or staircase. The Carl House stair decorations will remain unless you request to have it removed (there is a $150 removal and reinstallation fee). Your Wedding Specialist or our in-house Florist will answer any other questions and see to all your requests.

What about additional time for extra photographs or a longer reception?

Schedule permitting, the estate is available for photographs by appointment to currently booked couples. Contact us if your wedding takes place elsewhere and you want to use our gorgeous estate as a backdrop by appointment, fees may apply.  If you require extra time for your reception, and the estate is available, the fee is $395 per hour for additional time and includes the services of our Event Director. If you choose to keep your bar open during this time it will result in additional charges. Pre-ceremony rental time, if available, is $100 per hour and includes the services of our Event Director.

Can we bring the cake prior to our event rental time?

We do not offer cake storage facilities, therefore your cake must be delivered during your rental time.

We’d love to have our rehearsal dinner at Carl House but with a different look and feel from the wedding.

But of course! Our Sales Team will be happy to discuss great options to give your rehearsal dinner its own menu and design flair.

Does Carl House decorate for Christmas?

Do we ever! We gear up for the holidays a week after Thanksgiving and typically remove the décor the first week of January. We’ll be happy to send you photographs of some of our most festive years…just ask!

What time should our guests arrive?

We request that no guests arrive earlier than 30 minutes prior to the ceremony. During pre-ceremony time the house is open exclusively to the bridal party and we ask that your guests respect that our staff is busy preparing for your special event.

If more guests show up than we expected are we charged for them?

Our Event Manager and Wedding Director will perform a headcount during the ceremony and reception to confirm your guest count. Should that exceed the guaranteed number determined at your meeting three weeks prior to your event you will be charged a $10 surcharge for each additional guest along with the agreed upon food, beverage, service and tax charge for each guest. This applies to guests who are added after the guaranteed headcount and those who unexpectedly arrive on the day of the event. Our chef will do everything possible to accommodate surprise guests, however we do encourage you to double check your headcount, as unexpected arrivals create extra costs for you. Also, a reminder―you will not be able to decrease your headcount after the final number has been guaranteed at your three week meeting.

What is a typical timeline for a ceremony and reception?

Nothing is typical, always individual. Our Wedding Director will work with you one-on-one to determine scheduling and flow for your perfect day.

What is the Service Team? Is gratuity included in my event rental?

Your Service Team are the members of our trained kitchen and service staff in attendance at your event. Our servers are well trained and know how to best serve you and your guests. A gratuity is not required.

Is there a cake cutting fee?

Cake cutting is included in our packages.  This includes one cake stand (round or square), our cake table and specialty linen, as well as plates, flatware, serving utensils and our cake cutting service along with distribution of cake for all of your guests.

Do I have to pay the full fee for children?

No. There is no charge for children under the age of five. We are happy to provide special children’s meal upon request for a separate cost. We can also make suggestions for entertainment for the children if you so desire.

Do you provide alcohol?

We have a liquor license which allows us to sell alcohol at our venue. Our packages include beer and wine; however, we can provide liquor for additional charges.

What is the house wine?

There are two levels of wine available.

Our Basic package includes Twisted Moscato and the following wines from Twisted Vineyards; Moscato, Chardonnay, Cabernet Sauvignon, Pinot Grigio and Merlot.

Our Premium package includes Twisted Moscato and the following wines from Nobel Vines; Chardonnay, Cabernet Sauvignon, Pinot Grigio and Merlot.

Do you have a special wine you would like at your wedding?
Just ask! We will do our best to get what you would like.

If there is food leftover can we take it with us?

Unfortunately health codes prohibit taking food off the premises except for the wedding cake.

Can we order snacks and drinks during set-up time?

Of course. We can provide soft drinks, wine or beer and light refreshments for the bride, groom and attendants in our upstairs suites. By law, clients are not permitted to bring in their own liquor, beer, wine or champagne. Outside food brought into Carl House is also prohibited but we can provide you with a variety of food options and choices. 

Does Carl House have specialty kosher, vegetarian or other menus?

All request are open to discuss with our Chef. We try to accommodate all of our clients to the best of our ability. Just ask!

How many cars can Carl House accommodate for parking?

Our parking lot has a 200 car capacity. We do own an adjacent field for additional vehicles and information about shuttle services can be provided upon request.

Is there handicapped parking?

Yes, also our Grand Ballroom and first level is completely accessible for individuals with disabilities.

How many bathrooms do you have?

Plenty. Three unisex bathrooms on the first floor plus the Bride’s and Groom’s suites on the second floor.

Does Carl House provide candelabras rentals and other rental items?

Yes, and much more. We have a full list of rentals available to our clients including unity candles, shepherd’s hooks, ceremony trellis, easels, chalk boards for your signature signage, a podium, additional tables, chairs, linens and much more. Just let us know what you need and we’ll arrange it for you. Click here for the Carl House Rental Items.

Does Carl House provide chair covers?

No, however; Carl House does have beautiful Chiavari mahogany chairs for you to use at no additional cost. You are welcome to bring your own chair covers.

Other than weddings, what kind of events does Carl House host?

Almost anything you can think of: brunches, bridal luncheons, Mother’s Day celebrations, social gatherings, formal dinners, corporate meetings, holiday parties, anniversaries, birthdays, company picnics, and celebration of life services. Our gardens and exquisitely appointed rooms offer endless possibilities. Ask any of our team members about our periodic events for the public!

May we use our own Vendors?

Certainly! You must use our in-house catering and we offer in-house florals and rental items. We have a tried and true list of Preferred Wedding Professionals, but you are more than welcome to bring in Vendors (Wedding Professionals) that you feel will help fulfill the vision you have for your special day.

Outside Wedding Professionals are required to complete an Event Partner contract which explains our policies at Carl House. A valid business license and proof of insurance are required of each Wedding Professional. The outside Event Partner Contract is due at the time of your final planning session, approximately three weeks before your event.

If you are asking friends to provide you with services, or uncertified vendors, we ask that you consider purchasing special event insurance to protect yourself from unforeseen damages. We would be happy to make event insurance recommendations. Carl House receives no profit from your special event insurance but rather hopes it prevents unnecessary risk to you. Clients must sign an event partner contract if they are having friends or uncertified vendors supply services.

Should I purchase Special Event Wedding Insurance?

We highly recommend that you do!  None of us expect challenges to arise when planning a wedding, but in our many years in the business, we’ve seen that even the ‘best laid plans’ can shift, be it a sickness in the family, military deployment, weather or a sad passing of a close one. If a challenge comes your way, we want you to be able to recover your wedding investment costs. Wedding Insurance coverages can include such items as cancellation/postponement, special attire and jewelry, photographs and video, loss of deposits, illness or injury of an essential member of the wedding party, event ‘change of heart’. Click here to read The 3 Best Wedding Cancellation/Postponement Insurance Providers. 

When can I have my rehearsal?

We recommend scheduling the rehearsal the day before the wedding if possible. We encourage our brides to have their rehearsal dinner at Carl House to ease travel confusion between different locations and make for a relaxed, joyous evening with friends and family. Or, we are happy to suggest other nearby rehearsal dinner locations. We also offer brunch service the day after your wedding (if the morning is available), for your out-of-town guests who choose to stay overnight at one of our nearby hotel partners.

After choosing Carl House, can I call in with questions?

Yes. You have 11 hours of time with our in-house Wedding Director which includes typically an hour at your three month and three week meetings, an hour for your rehearsal and seven hours at your event, (your Wedding Director will arrive a half hour before your arrival and depart a half hour after your departure). You have approximately one extra hour to use for periodic calls or emails. Additional time with your Wedding Director is $95 an hour. If you have a question that just won’t wait, you may call your Wedding Director to schedule a time to talk or for a speedier reply you can e-mail her. In either case, she will get back to you within 24 hours. She will keep up with your time used and would be more than happy to add on additional time as requested to work with you!

When did Carl House open and how many events have you had there?

After our extensive renovation, we hosted our first wedding on July 5, 2003. It was a very successful event, despite the pouring rain just 30 minutes prior to the ceremony. Our staff was able to rearrange the ballroom so that everyone had a perfect seat for the impromptu indoor ceremony.

As of December 31, 2019, we have hosted over 2,000 unique events!

If you have other questions that we have not answered here, please do not hesitate to call and inquire with the Carl House team or email us at [email protected]. It is our pleasure to serve you!


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